Skip to content

How to Manually Set-up External Access

Customer Name -

Thanks for getting in touch with us - we appreciate this a lot. Kindly note that in order to Manually setup your camera - you are needed to follow below mentioned instructions.

Please ensure that UPnP is activated on your router (first) and kindly note that - if your camera is not set-up for the external access, you will not be able to set 'Motion Alerts'.

In order to manually setup your camera for the External Access on OWLR Apps (Android & iOS), please follow the following steps:
  • Open your camera on the App (Let it fully retrieve the snapshots to ensure that you are connected to the network)
  • Click on the Settings Icon
  • Click on the Network
  • You will see that your INTERNAL IP Address is already set-up (and the EXTERNAL IP Address) is missing
  • Copy the same PORT number from your INTERNAL IP Address PORT section and ADD it to the EXTERNAL IP Address PORT and RTSP PORT
  • Your External Access is NOW ALL SET
  • After this stage, you need to log into your router's web interface and set-up your PORT-FORWARDING rules as per the specifications on your App's Network settings
Note: On the Android App, you can TEST EXTERNAL ACCESS and if it's all set, the app will alert you.

If you need any further help, please let us know. 

Feedback and Knowledge Base