All articles ← Knowledge Base Can I store my Motion Alerts on your OWLR cloud? Does my camera support Video Snippets? Does OWLR have access to my cameras? Does OWLR store any of my personal details? Does OWLR support HTTPS? Does OWLR work with VPNs? How Do I Reset My Camera? How to delete your camera from your OWLR app How to Manually Set-up External Access How to rearrange camera order (iOS) How to turn on UPNP to access your camera externally How to use wifi to connect your camera to OWLR I forgot the password of my camera! Help? I have an Apple router. How do I set up port forwarding on this one? I keep trying to connect to my camera from the outside - why doesn't it work? If you need help for your camera, contact the camera manufacturers Is my camera safe with OWLR? Motion Alert Questions / FAQ Setting up Location Permissions through Settings Signing Up For Flying Beta? Supported Cameras for OWLR Apps What is "Double NAT"? And why is it an issue? What is "port forwarding"? And how do I set it up? Why do we need your Location Permission?