General
69 results found
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Come here & fix it!!!
Come here & fix it!!!! I'm an old lady& need the security camera to WORK!!!!!
1 voteHello, we are available to help via email at the moment. Please email support@owlr.com and we will help.
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Change app to stop changing time zone to GMT
The app changes my cameras clock time to to GMT from GMT +2 when the app is opened
1 voteThe app uses the Camera time and does not have a setting to change that.
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1 vote
Please send us an email to suuport@owlr.com or use the In-App Feedback button to send us feedback and we will, be able to assist.
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1 vote
To check and confirm if PTZ is ON or OFF, you need to click on Settings, then Controls and then check if the PTZ tool is not ON/OFF. Cheers.
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Can you please add audio support for DCS-933L?
Audio support is available for the DCS-933L. It is a shame that you discharged the problem two years ago as not available and never addressed the issue any more.
1 voteHi Paolo. Please see all the supported cameras and features at the moment here: https://owlr.uservoice.com/knowledgebase/articles/458563-supported-cameras-for-owlr-apps. We apologise for any inconvenience caused.
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ran on Android
Android.
I see that you've posted recently about this. +1 for you to deliver soon. : ) Thanks for working on that.
1 voteAlready launched – and available in the Google Play Store. https://play.google.com/store/apps/details?id=com.owlr.controller
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C1
I can’t find this model supported
1 voteHi. That camera is supported by OWLR as is seen from this list of supported cameras here: https://owlr.uservoice.com/knowledgebase/articles/458563-supported-cameras-for-owlr-apps.
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add the ability to control alarm features of the cameras.
I would like to be able to turn on the alarm feature of the camera and receive emails of images captured,
1 voteHi. At the moment, if there is movement in front of the camera, the motion is captured and you receive and email if you have set eh email alerts.
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Foscam C1 support.
the snapshot view of the foscam C1 works when you're in multiple camera view. But when you tap to go into the camera, it just loads and spins. Picture does not load up.
1 vote -
Foscam F-19850W please add I have a account and they used to work ? I cant grt anyone at Owl to help me!
Explain to people how to establish a URL for there Foscam cameras to work with owl you request a url to config them!
Everyone is not a computer geek!
Thank You Owl.1 vote -
Turn off motion without signing back up
let users deactivate motion sensors with a single press of a button without going through 7 screens of explanations and sales pitch to pay 99 cents a month
1 voteHi, thank you for getting in touch. There has been a bug that our technical team has been working tooth and nail to solve and it addresses this issue. We are really sorry about that.
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Need to how camaras install and better setup menu and a better connection
Need to how camaras install and better setup menu and a better connection
1 vote -
1 vote
You should be able to do this in the Settings → Video section.
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Reverse PT directions for ceiling mount
When camera is mounted on ceiling it is set to reverse and flip image. In your app the PT controls are reversed and there is no way to change this. Perhaps you could read these variables from the cam and swap direction accordingly.
1 vote -
work with amcrest IP4M-1056EW
please update soonest to support latest Amcrest cameras, IP4M-1056EW is the specific camera I have that my App (Android) says that there is currently no support for. Foscam/Amcrest app is ridiculously useless, please save us.
1 voteWith more votes, we can look into this in the near future.
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Email with google arrive later
Motion detection email to late whith gmail
Push mobile ok1 voteThe email alert is at a 5 minute interval to avoid flooding you with notifications.
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Allow me to log onto my cameras
App auto find my cameras but won’t let me log in
1 votePlease contact our support at support@owlr,com
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1 vote
This camera is fully supported by our app at the moment: https://owlr.uservoice.com/knowledgebase/articles/458563-supported-cameras-for-owlr-apps.
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1 vote
Interesting – we do support the LED feature on Axis. Is this not working?
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AXIS M1065-LW
The AXIS camera is found, but it is not possible to connect with it.
1 voteHere are the supported cameras: https://owlr.uservoice.com/knowledgebase/articles/458563-supported-cameras-for-owlr-apps.
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